Account Settings

Membership Levels

There are 5 levels of membership for MiQuando. The first two levels are completely free with the next 3 having different monthly fees for varying feature sets as shown on the Memberships page. You can change your membership level either up or down at any time as we do not tie anyone in to any term longer than 1 month (see below for examples).

Membership Level Cost Features and Usage

Simple FREE Simple membership works best for those just wanting the basic directory entry

Standard FREE standard membership is designed for businesses wanting to try the Online Booking features and Marketing/Advertising options.

Silver £7.50 per month Silver membership is designed for those using the Online Booking services with 12 weeks calendar view and Marketing/Advertising options.

Gold £12.75 per month Gold membership is designed for businesses needing longer availability on their calendar and up to 10 resources plus Marketing/Advertising options.

Platinum £24.50 per month Platinum membership is designed for businesses wanting 12 months vailability on their calendar and unlimited resources plus Marketing/Advertising options.

Choosing your Membership option

Membership Options

If you upgrade your Membership in any given month you will incur the relevant fee for the highest level of Membership you have used in that month. If you downgrade your account to a free Membership level, that will take effect the following month.

Examples

You upgrade from Standard Membership to Gold Membership mid month. The total monthly fee (£12.75) will be charged to your account for the current and any future months you remain at that level.
You downgrade your Membership from Silver to Standard mid month. The total monthly fee (£7.50) will be charged to your account for the current month and no charges will be applicable for any future months you remain at that level.

Account Status

This feature is designed to let you choose how you want to use your account.

You can make your account 'invisible' to the public if you choose to set your account Inactive. This may be useful when you are setting up and testing your Online Booking features. Once you are happy with your setup, set your account Active and you will once again start showing up in search results on MiQuando.

You may also choose to Disable your account. This option is effectively deleting your account which removes all public visibility of your account from search results on MiQuando. For a short period of time (3 months) it is possible for MiQuando administrators to enable your account at your request before it is removed permanently.

Active / Inactive Account Setting

Blocking Accounts

This only applies if you have set your business up for Online Booking using MiQuando. It is possible for you to block individual email addresses or even all email addresses from a specific domain address should you wish to prevent the owners of those addresses from booking appointments online with you.

Care needs to be taken with the Block Domain feature as you could inadvertently prevent legitimate people from booking online with you.

Blocking users

Adding a Customer Account

For convenience you can use your primary email address use to register your business to create a Customer Account too. This means you can ue the same address to manage your business on MiQuando and also to make online bookings with other businesses.

Simply click the Yes button and update the details on screen (be sure to pay attention to choosing the right communication settings), click submit and you are ready to book online with other businesses and mange everything from one single MiQuando account.

Add a Customer account to a business account

If you cannot find the answer to your question or problem in these help pages, please use our contact page to get in touch.

Membership Level	Cost	Features and Usage
Simple	FREE	Simple membership works best for those just wanting the basic directory entry
Standard	FREE	standard membership is designed for businesses wanting to try the Online Booking features and Marketing/Advertising options.
Silver	£7.50 per month	Silver membership is designed for those using the Online Booking services with 12 weeks calendar view and Marketing/Advertising options.
Gold	£12.75 per month	Gold membership is designed for businesses needing longer availability on their calendar and up to 10 resources plus Marketing/Advertising options.
Platinum	£24.50 per month	Platinum membership is designed for businesses wanting 12 months vailability on their calendar and unlimited resources plus Marketing/Advertising options.